Quality management
AIWA Clinic has received ISO 9001 certification in the field of outpatient and inpatient medical services, thus becoming one of the few certified private medical institutions in Latvia. Implementation and improvement of the quality management system is the priority of the clinic; it provides an orderly and safe work environment for healthcare staff and quality patient care. The clinic’s services are also often used by patients from other countries. ISO 9001 is a globally recognized and frequently used standard, therefore it is especially important for the clinic.
Quality policy
Mission
To provide high-quality, accessible healthcare focused on patients’ needs in a family-friendly healthcare institution.
Vision
STo make a significant contribution to improving public health by becoming a financially sustainable healthcare institution recognised across Europe for excellent service, with a focus on disease prevention, early diagnosis, high-quality treatment and the promotion of a healthy lifestyle.
Values
Our commitment
We are committed to providing safe, clinically justified, effective, and patient-centred healthcare that is accessible, timely, coordinated, and efficiently organised. This is ensured by competent professionals, well-managed processes, and decisions based on evidence, data, and the evaluation of outcomes.
In our operations, we are committed to complying with applicable requirements and continuously improving our quality management system and the quality of healthcare services.